Bag Spring Catalog 2018 by Broberry Manufacturing

More catalogs by Broberry Manufacturing | Bag Spring Catalog 2018 | 32 pages | 2018-03-05

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Page 31 of Bag Spring Catalog 2018

carhartt work bags packs and gear terms and conditions sales service contact information for general inquiries 5 horizons group llc 4720 table mesa dr suite a210 boulder co 80305 t 855.670.9930 f 855.730.5931 for customer service/sales inquiries customer service consultant t 855.670.9930 x 108 service.carhartt@5horizonsgroup.com kevin lehrer owner/managing partner phone 314.269.3662 kevin.lehrer@5horizonsgroup.com carhartt direct® orders http directbags.carhartt.com terms conditions distribution policy we want to ensure carhartt® products are sold by approved retailers and only to the ultimate consumer this applies to closeout and irregular products as well as first-quality merchandise if carhartt® goods supplied to you by 5 horizons group llc are transferred from an approved location to an unapproved location we reserve the right to terminate our business relationship freight fob saint louis mo carhartt® work bags via carhartt direct our business partners are welcomed to purchase any of our catalog items through our carhartt direct online platform access to the online system is free and works with nearly all web browsers to access the system and set-up an account please direct your web browser to http directbags.carhartt.com our team will also provide support during regular business hours for more information please contact our team via email at service.carhartt@5horizonsgroup.com or call 855.670.9930 x 108 deductions 5 horizons group llc will not accept any unauthorized invoice deductions warranty carhartt® work bags packs and gear as developed and sold by 5 horizons group llc offers a limited warranty against manufacturing defects in materials and workmanship for the normal life of the product if such a defect appears we will repair your product or replace it as appropriate and at our discretion with the same or an equivalent model free of charge this warranty is non-transferable subject to proof-of-purchase and does not cover normal wear and tear cosmetic damage abuse misuse accidents common carrier damage neglect or damage caused by use of the product for a purpose other than intended the warranty does not extend to loss of time or damage to the contents in the bag we understand that product wear and tear over time or under frequent use is inevitable and can be expected while our warranty does not cover natural wear and tear we do keep an inventory of replacement parts and whenever possible we will gladly repair damage resulting from wear and tear for a nominal fee in all cases customer shall pay for shipping costs to send product to 5 horizons for more information regarding our warranty or to submit a claim please contact 855-670-9930 x 108 or email us at service.carhartt@5horizonsgroup.com credit approval all orders are subject to acceptance by 5 horizons group llc in order to better serve our customers 5 horizons group llc reserves the right to cancel an order based on an inability to obtain credit approval or make payment arrangements within a defined period of time upon acceptance of order • program orders dating and future orders must receive credit approval 30 days prior to selected ship date • at-once orders must receive credit approval within 30 days payment terms • net 30 days from invoice date • credit card payments accepted via phone only subject to processing charge • u.s dollars • late payments subject to late charges disputes in the event of a disagreement we require written notification with supporting documentation this notification must be received within six months of the dispute claims claims for shipments on merchandise damaged or lost in transit are to be filed against the carrier or purchaser our shipments are carefully audited for accuracy however should you find it necessary to request a claim contact our customer service department at 855-670-9930 x 108 or via email at service.carhartt@5horizonsgroup.com please specify reason order number style number size and quantity carhartt® licensee 5 horizons group llc reserves the right to deny claims not filed on a timely basis all claims must be made within six months of invoice date returns items returned for credit or replacement are subject to inspection and approval by our returns department items not approved will be returned and no credit or replacement issued returns will not be accepted without a return authorization number to obtain a return authorization number please contact 5 horizons group at 855-670-9930 x108 or via email at service.carhartt@5horizonsgroup.com please be prepared to provide style numbers reason for requesting a return quantity and the original invoice number or order confirmation number return authorization numbers are only valid for 30 days for the items specified 5 horizons group llc does not allow for handling fees a restocking fee of 15 may apply under some circumstances cartons containing returns may not weigh more than 40lbs general minimum advertised price map policy for more information on our map policy please email us at service.carhartt@5horizonsgroup.com the information contained in this catalog is correct at the time of printing and is subject to change without notice http directbags.carhartt.com carhartt customer service 855.670.9930 x 108 page 30