Page 101 of Davis Applied Technology College 2006 Catalog by Davis Applied Technology College

WWW.DATC.NET 1-800-555-5555 100 Safety/Maintenance/Facility Operations g List and Define Major Facility Systems (HVAC, Lighting, Fire Safety) g Security's Role g Workplace Safety Customer Service g Defining Customer Service, Customer Satisfaction, and Customer Loyalty g "Moment of Truth" g Why People Buy Customer Psychology g Taking Feedback, Solving Problems, Making Them Want to Come Back Human Resources g Introduction to HR g Developing Job Descriptions and Recruiting g Selecting Applicants g Training, Discipline, and Termination g Harassment in the Workplace Accounting for the Hospitality Industry g Common Accounting Terms and Reports g Differences in Accounting in Hospitality g Food and Labor Costs Utah Liquor Laws g Who Makes/Enforces Liquor Laws? g Alcoholic Beverage Categories g Licensing Categories Culinary Arts I g Introduction to Professional Cooking g Sanitation Safety g Equipment Tools g Principles of Cooking g Recipes Menus Core Course (875 Hours Required) Hrs Intro to Rest/Hosp. Industry 60 Banquets/Catering/Food Service 45 Front Office Operations 45 Hospitality Sales/Marketing 45 Customer Service 60 Safety/Maintenance/Facility Operations 30 Human Resources 30 Accounting for Hospitality Industry 30 Utah Liquor Laws 20 Internship 90 Culinary Arts I 90 Math I 60 Computer Literacy 90 Job Seeking Skills 30 Workplace Relations 60 Business Communications 90 Restaurant and Hospitality Program Requirements EMPLOYER ADVISORY TEAM Barbara Riddle Davis Area Convention Visitors Bureau Susan Liston Davis Area Convention Visitors Bureau Scott Lunt Hilton Garden Inn, Layton David Webster Hilton Garden Inn, Ogden R. Todd Johnson Cotton Tree Management Randy Neitzel Snowbasin Trent Brown Lagoon Mark Williams Davis County Health Department Kym Buttschardt Roosters /Union Grill Dave Greenhalgh Choice Foods Service Mark Livingston Bogeys DATC Certificate of Proficiency RESTAURANT AND HOSPITALITY Core Course 875 hours

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