Page 58 of Living Accessories 3 by Doug Mockett & Co.

general information guarantee we stand 100 behind everything we sell you if you are not satisfied for any reason let us know if we cannot satisfy you we will accept back all items sold to you except custom-made-to-order items of course and give you a 100 credit or refund freight included blanket orders prices we welcome your large order to ship over 6-12 months please call to arrange pricing and terms effective june 2004 and subject to change without notice shipping and delivery 98.5 of all orders are shipped the same day the order is received except in the rare instance that we are out of stock or when an item is to be custom-made which generally takes 4-8 weeks we ship ups fedex or priority mail unless you specify another carrier large items or quantity orders may ship by truck southern california delivery via our plane or truck $35 $250 freight charges will be prepaid and added to your invoice or you may charge freight to your own account we pay ground shipping on all orders for grommets drawer pulls and coat hooks within the continental usa accompanied by check price quotations when you need a price quote please ask that it be faxed to you so we both know who said what to whom prices in this catalog prevail over verbal quotes packing ez ordering packing is included in the price of all items except for cylinders or cubes and table legs that require cartoning crating or boxing approximate charges are cylinder $30 to $50 depending on size table leg $7.50 for 1 or 2 depending on how many will fit into our standard box call for exact quote www.mockett.com for secure on-line ordering or 1 make copy of order form on next page 2 fill out with your order 3 fax it to us 800-235-7743 4 98.5 of the time your order will ship same day 5 repeat steps 1-3 as needed 6 or call us colors the color photographs of products shown in this catalog may not exactly match the actual color of the product if you need to confirm a color please call and we can send a color sample for approval terms to call 800-523-1269 from the usa canada puerto rico and u.s virgin islands 310-318-2491 from everywhere else we accept visa mastercard and american express net terms may be established please request our credit application c.o.d available returns to fax 800-235-7743 from the usa canada puerto rico and u.s virgin islands 310-376-7650 from everywhere else we accept back any item except custom-made items of course at no restocking charge call before shipping items for return authorization number we do ask that it be packed well to arrive back here in resalable condition please be sure to pack well to assure credit to e-mail info@mockett.com to order on-line www.mockett.com to write doug mockett company inc p.o.box 3333 manhattan beach ca 90266 to visit/ship hours 1915 abalone avenue torrance ca 90501 usa see map monday through friday 6:00am to 5:30pm pacific time n minimum order one we are unable to accept orders of less than one seriously we have no minimum order either in quantity or dollar amount why should you be penalized with a huge minimum order amount if you just need a few custom orders items custom-made to your exact specifications require a 50 deposit with order and are not returnable of course from san diego freeway 405 exit western avenue go south about 2 miles turn right at 220th street go to stop sign at abalone turn right then immediately left into our parking lot from the harbor freeway 110 exit carson street go west about 1 mile turn left on abalone street we re at the end of the block on the right directions 234 www.mockett.com · 24/7 ordering · 800-523-1269

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