BeneFit PLUS - GP model Information sheet 2017 by Helsana

More catalogs by Helsana | BeneFit PLUS - GP model Information sheet 2017 | 6 pages | 2017-11-07

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Telephone numbers

Main contact number Customer Service
0844 80 81 82

Monday to Friday, 8.00 a.m. - 6.00 p.m.
(Swiss fixed network local rate / mobile rates charged by the provider)

Customer Service International
+41 58 340 18 80

Employees sent to work abroad, cross-border commuters and pensioners with a point of contact abroad
Call us from abroad (Monday to Friday 8.00 a.m. - 6.00 p.m.)
(Swiss fixed network local rate / mobile rates charged by the provider)

Emergency number
+41 58 340 16 11

Our emergency call centre is available to assist you around the clock if you suffer a medical emergency while abroad.
(Swiss fixed network local rate / mobile rates charged by the provider)

Emergency psychological support
+41 58 340 16 11

For professional assistance following a traumatic event. An emergency psychologist will call you back within 24 hours and provide you with advice – with the utmost confidentiality guaranteed.
(Swiss fixed network local rate / mobile rates charged by the provider)
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0844 80 81 82

Catalog BeneFit PLUS - GP model Information sheet 2017

am 6 gp

BeneFit PLUS - GP model Information sheet 2017 is listed under these categories

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benefit plus general practitioner

the benefit plus general practitioner model is very simple right procedure for health problems in the event of illness or accident consultation with the general practitioner patient further treatment doctor doctor/hospital 1  in the event of a health problem consult your chosen general practitioner group practice 2  you agree an individual course of treatment with your chosen general practitioner group practice 3 i f necessary your general practitioner group practice will refer you to a specialist or hospital for further treatment i nsured persons do not have to contact their general practitioner group practice before gynaecological check-ups obstetric care dental treatment and subsequent tests by an ophthalmologist to adjust visual

in an emergency go directly to doctor hospital patient inform general practitioner doctor/hospital patient doctor 1  in an emergency you can go directly to an emergency doctor or a hospital a situation is considered to be an emergency if the patient s condition is life-threatening or immediate treatment is needed important following the treatment inform your general practitioner 2  group practice about the consultation this information ensures that further treatment can be

frequently asked questions on the benefit plus general practitioner model am i obliged to inform my general practitioner about every medical treatment i undergo essentially yes although you do not need to inform your general practitioner group practice about the following checks gynaecological check-ups obstetric care dental treatments and follow-up adjustments at ophthalmologists associated with visual aids what do i need to do in an emergency in an emergency the patient can go directly to an emergency doctor or a hospital following emergency treatment however you must inform your general practitioner about the emergency consultation without delay what tasks is the general practitioner responsible for the general practitioner group practice is the first port of call for all medical matters together with you the general practitioner will set ← out the optimum treatment plan if necessary the general practitioner will refer you to a specialist and will coordinate your overall

what should i do if i have a chronic illness you should also contact your general practitioner first if you have a chronic illness your general practitioner will then set out your individual course of treatment and if necessary will refer you to a specialist what should i do when abroad the responsibilities are essentially the same when you are abroad if a treatment is foreseeable discuss this in advance with your general practitioner group practice in an emergency situation abroad however the general practitioner group practice must be informed about the need for any subsequent treatment after the initial emergency treatment has been provided what happens if the insured person does not meet the above obligations the insurer is entitled to exclude the insured person from the benefit plus general practitioner model if the insurance conditions or treatment plan agreed with the general practitioner or group practice is not observed if an obligation is breached the insured person can be

0844 80 81 82 more information is available at helsana.ch/en/benefitplus helsana group p.o box 8081 zurich www.helsana.ch the helsana group comprises helsana insurance company helsana supplementary insurance helsana accidents and progrès hel-01494-en-1216-0001-37352 do you have any questions about benefit