Catalog: Bankway Educational Services | |
| welcome to bankway educational services innovative and successful organizations ... your business goals bankway educational services staff members are committed to helping ... a complete portfolio of educational services that include bankway regulatory and ... our education training and outsourcing services can compliment your in-house training ... take a few moments to read our list of services and course descriptions and to review ... calendar of classes bankway educational services has a curriculum to support your every ... | |
| bankwaytm educational services catalog page i table of contents ... learning sessions 3 educational services staff 4 bankway educational services ... | |
| bankwaytm educational services catalog page ii cash management 38 ... and beyond 54 module i navigation customer information basics 54 module ii teller ... basics 55 module iii customer service representative csr basics 56 ... information 57 educational services registration form 58 ... | |
| bankwaytm educational services catalog page 1 metavante banking ... metavante banking solutions educational services center is committed to providing a ... a complete portfolio of educational services in a variety of ways training and ... your employees to help ensure quality customer service and adherence to regulatory ... | |
| bankwaytm educational services catalog page 2 training and education ... we offer leadership workforce and customer service courses that when taken ... contributor development plans · customer retention · how to increase number of ... services per customer · coaching · communication improvement ... project manager metavante educational services staff will develop a comprehensive ... | |
| bankwaytm educational services catalog page 3 bankway education ... · introduction to browser navigation customer information · teller · csr · loan ... | |
| bankwaytm educational services catalog page 4 educational services ... a2i as a facilitator on the educational services team tim barto is responsible for ... is a valuable member of the education services team prior to joining metavante tim was ... and registrar for metavante educational services linda has been able to use her ... materials for our educational services linda joined metavante banking ... for ramstein air force base chaplain services in germany prior to her experience in ... | |
| bankwaytm educational services catalog page 8 bankway educational ... services course descriptions access to ... that will be suitable for notices to customers overall this course expands the users ... | |
| bankwaytm educational services catalog page 9 access to information ... | |
| bankwaytm educational services catalog page 10 account analysis ... showing how each account and each customer affects your bank s bottom line the ... controls which include pricing tables service charges and activity groups among other ... up an activity pricing table · set up service charges within an activity pricing ... up activity groups with the appropriate service charges and tie them to the correct ... | |
| bankwaytm educational services catalog page 14 bankway for branch ... a bank survey analyze what products customers are using and who to market new product ... tracking items or comments · perform customer and account inquiries or maintenance · ... | |
| bankwaytm educational services catalog page 15 bankway expert user ... capabilities and functions including customer and deposit maintenance rdi and payment ... | |
| bankwaytm educational services catalog page 18 deposit product ... to set up and maintain deposit controls customer controls and some bank controls users ... standards o common deposit standards o customer information standards screen flow for ... customer information records prerequisites ... | |
| bankwaytm educational services catalog page 19 deposit controls bank ... | |
| bankwaytm educational services catalog page 21 frontline csr training ... activities that take place such as customer and account inquiries safe deposit ... accounts · perform inquiry functions to service their customers · perform atm/debit ... | |
| bankwaytm educational services catalog page 22 frontline teller ... everyday teller transactions and services for your customer using the browser ... teller transactions and related services for customers · able to batch balance ... | |
| bankwaytm educational services catalog page 23 frontline teller ... helps participants learn how to perform customer services such as stop payments and ... | |
| bankwaytm educational services catalog page 24 hsa/ira regional ... jointly by the metavante® regulatory services and bankway educational services our ... to deliver quality and efficient customer service to those customers contributing ... | |
| bankwaytm educational services catalog page 25 loan controls workshop ... | |
| bankwaytm educational services catalog page 29 software administration ... | |
| bankwaytm educational services catalog page 31 instructor led e- ... can also be extended as a chargeable service for customer s accounts audience back ... | |
| bankwaytm educational services catalog page 33 bankway release ... system audience tellers head tellers customer service representatives and perhaps a ... | |
| bankwaytm educational services catalog page 38 cash management the ... a variety of cash management services to attract and retain large commercial ... customers education encompasses the entire suite ... in bankway including the following services cash concentration accounts controlled ... to · · · · · offer three new transfer services to assist customers in maintaining ... | |
| bankwaytm educational services catalog page 39 credit facilities the ... on monitoring total exposure of a customer s lending portfolio and automating ... account · better manage a large customer portfolio within a single application ... | |
| bankwaytm educational services catalog page 43 free recorded e- ... losses due to check fraud have your customers experienced financial losses due to ... positive pay can help you and your customers reduce financial losses due to fraud ... audience senior management service bankers operations retail/branch ... of positive pay for you and your customers · describe the daily flow of working ... | |
| bankwaytm educational services catalog page 44 controlling data ... much personal information about their customers becoming a definite target for identity ... | |
| bankwaytm educational services catalog page 45 getting to know health ... by offering more product choices for customers are you ready to see an increase in ... hsas audience operations officers and customer service managers objectives upon ... | |
| bankwaytm educational services catalog page 46 introduction to bankway ... we introduced this new version to our customers at our 2006 senior management furst ... branch recap functionality · total customer view through one screen · enhanced ... | |
| bankwaytm educational services catalog page 48 ira basics part 2 this ... and promoting iras to your bank s customers · · · · do you know how to change a ... customer s ira status from contribution to ... in bankway if you need to change a customer s ira withholding amount do you know ... strategic profiles do you know which customers are eligible for ira contributions do ... assists you in identifying which customers are the right ones to target for ... contribution increase utility audience customer service representatives branch/retail ... | |
| bankwaytm educational services catalog page 49 marketing fulfillment ... use to actually touch your targeted customers with specifically tailored marketing ... deposit loan and fee data with specific customer or general ledger data this allows you ... new and different segments of your customer base as well as be able to generate ... from the ability to better use its customer data this free awareness session can ... | |
| bankwaytm educational services catalog page 50 overview of a2i ... | |
| bankwaytm educational services catalog page 52 taking advantage of ... to its full potential increasing customer satisfaction and gaining more ... · differentiate between regular cycle services and account analysis · explain the many ... understanding of bank s current service charging policies duration ... | |
| bankwaytm educational services catalog page 54 the bank the basics ... activities module i navigation customer information basics this is the first of ... ways to gain information about a bank customer you will become familiar with the ... personal review list customer summary and call center in addition you ... of bankwaytm including navigation and customer information tools prerequisites basic ... protected contact educational services for your password ... | |
| bankwaytm educational services catalog page 55 module ii teller ... completed the bank s navigation and customer information basics this module of the ... and completion of navigation and customer information basics duration ... protected contact educational services for your password ... | |
| bankwaytm educational services catalog page 56 module iii customer ... service representative csr basics by this time ... completed the bank s navigation and customer information basics this module of the ... will help to guide you through the customer service representative fundamentals ... handling business and corporate customers and managing account transfers and stop ... the browser system as it applies to the customer service representative s job ... and completion of navigation and customer information basics duration ... protected contact educational services for your password ... | |
| bankwaytm educational services catalog page 57 registration ... page and mail to bankway educational services p.o box 2269 orlando fl 32802 along ... like to speak to a bankway educational services representative please call 407.831.3001 ... 407.831.3001 and asking for our travel services the most reasonable airfares are non ... | |
