Page 6 of Bankway Educational Services by Metavante Banking Solutions

bankwaytm educational services catalog page 2 training and education outsourcing metavante has crafted a program for developing a highly competent staff this has proven to be a competitive advantage for organizations we offer leadership workforce and customer service courses that when taken together ensure substantial strengthening of overall performance when taken selectively you have the option to choose those courses necessary to improve specific areas within your organization when leaders inspire others provide coaching build trust and help drive individual and team performance organizations thrive when team members readily collaborate take initiative make effective decisions and embrace change organizations prosper through needs assessment and analysis we take the responsibility of meeting our clients needs providing comprehensive solutions for improved workforce performance and better bottom-line results our training and education outsourced course offerings · bankway software applications · individual contributor development plans · customer retention · how to increase number of services per customer · coaching · communication improvement · regulatory compliance in addition we offer assistance in the following areas · job competency models · gap analysis for individual development plans · training department development · customized user guides our customized manuals for our clients will assist in combining your bank s policies and procedures with bankway best practices our documentation team will work with your staff to create comprehensive guidelines and step by step procedures in bankway to standardize your operations for existing and new staff members on-site custom education through coordination with a defined project manager metavante educational services staff will develop a comprehensive agenda to be conducted on-site at your bank over the internet or at one of our education facilities we can customize an education plan specifically for your bank it s all about you!

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