Page 667 of High Performance Parts for American V-Twins 2008 by S&S Cycle

1958-2008 50th ann iversary ordering orders may be placed by telephone fax mail or email special forms for written orders are not necessary special order parts will require payment in full by certified check credit card or wire transfer before the order is placed and in most cases a special order form is also required s&sŪ requires specific information when ordering parts refer to the appropriate section of the catalog that contains the parts you want to order for the required information how to order by phone when placing an order by phone please provide the information below 1 customer number 2 name of person placing the order 3 company name 4 street address city state and zip code for dealers and distributors s&s customer support representative will verify current address against our computer listing each time an order is placed 5 shipping preference customer will be asked to determine the method of shipment e.g ups one-day air ups two-day air ups ground federal express truck or u.s mail note s&s ships most domestic orders via ups 6 s&s part numbers and quantities required note the customer is responsible for determining and ordering the appropriate part number 7 information that is helpful in establishing the correct s&s part has been ordered examples of information to have available include engine displacement bore and stroke cylinder height and existing motor modifications how to order by fax mail or email written orders should be mailed to s&s cycle inc customer support representative 235 causeway blvd la crosse wisconsin 54603 fax orders should be sent to 608-627-0766 email orders should be sent to your customer support representative when placing an order by letter fax or email please include the following information 1 first and last name 2 customer number 3 company name 4 street address city state and zip code ups will not deliver to a post office box 5 phone number where you can be reached between 8:00 a.m and 5:00 p.m central standard time 6 shipping preference customer must specify the method of shipment e.g ups one-day air ups two-day air ups ground federal express truck or u.s mail note s&s ships most domestic orders via ups 7 year and model of motorcycle for each kit ordered 8 information that is helpful in establishing the correct s&s part has been ordered examples of information to include are engine displacement bore and stroke cylinder height and existing modifications to the motor 9 s&s part number and quantities required note the customer is responsible for determining and ordering the appropriate part number 10 deposit applies only to individual customers or orders for special parts backorders through continual expansion of equipment and facilities s&s is making an ongoing effort to improve parts availability however backorders cannot always be avoided items not in stock at the time the initial order is shipped may be backordered for a period of up to 14 days the customer may request to hold the backordered parts for a full 30 days or cancel them at an earlier date during the backorder period if the customer decides the parts are no longer needed it is the customer s responsibility to notify s&s that the order should be cancelled shipping charges and restocking fees will be applied to any backorders that are refused in the same way they are applied to other orders that are refused if the customer s order cannot be filled within 30 days it will automatically be cancelled if the customer is still in need of the parts it is the customer s responsibility to contact s&s to place another order refused shipments orders that are refused or returned to s&sŪ for reasons such as insufficient funds or having no one available when the shipment is delivered are subject to a 20 restocking fee the customer will then be put on pre-pay status and remain there for a minimum of 6 months upon review of transactions for that 6 month period the customer may go back to cod status at the discretion of s&s cycle inc in addition the customer is liable for all shipping charges any restocking fees and shipping charges that total $50.00 or more must be paid before any additional orders will be accepted charges below $50.00 will be added to the customer s next purchase order toll free 866-244-2673 17-2

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