Page 126 of Santa Rosa Junior College 200-2002 Catalog by Santa Rosa Junior College

126 Santa Rosa Junior College www.santarosa.edu 2000-2002 College Catalog Hospitality HOSP 50 Introduction to Tourism/Sonoma County (Formerly BMG 67) 1 unit/8 hours lecture for 2 weeks. CR/NC only. Sonoma County is known throughout the world for its wines. Learn how to continue to enhance the tourism activity for the county and your business or employer. This course will give you an overview of the variety of tourism in Sonoma County and how you as an employee play a critical role in the enjoyment level of our visitors. (CSU) HOSP 51 Customer Service 1 unit/3 hours lecture for 6 weeks. CR/NC option. Prerequisite: NONE. Corequisite: NONE. Recommended: NONE. Basic principles of working with people in the beverage, restaurant and hotel industries. Customer service techniques. On-site observations. (Formerly BMK 58.17). (CSU) HOSP 60 Introduction to Hotel Operations (Formerly BMG 78.115) 1 unit/8 hours lecture for 2 weeks. CR/NC only. This course is an overview into the operations of Hotels. Discussions/topics include reviewing each function of a hotel and how all the functions interface with each other. Hotel jargon, terms, policies, and procedures will be discussed. (CSU) HOSP 61 Front Desk Representative Training 3 units/24 hours lecture for 2 weeks. CR/NC option. The focus of this training is to develop the skills of non-hospitality students and provide them with the understanding and the actual skills to handle all aspects of the front desk at a hotel/motel, activities center or recreation facility where guests will be assigned to a guest room one or multiple days. (CSU) HOSP 63 Overview Hotel Management 3 units/3 hours lecture. CR/NC option. Recommended: None. This course will provide an overview of hotel operations. Each department will be covered, giving students a chance to explore possible future areas of concentration. Much of the course will explore managing the process by which hotel operations are managed and marketed. (CSU) Human Resources HR 60 Human Resource Management (Formerly BMG 64) 3 units/3 hours lecture. CR/NC option. What a supervisor needs to know about personnel administration: Federal and state regulations (EEO, OSHA, ERISA, etc.) labor relations, wage and salary administration, employee benefits and services and other personnel matters the supervisor must understand. An opportunity to build skills in handling grievances, disciplining, discharging, interviewing and performance appraisals. (CSU) HR 65.1 The Hiring Process (Formerly BMG 65.1) 1 unit/8 hours lecture for 2 weeks. CR/ NC only. The most common factors that all successful organizations have are their ability to hire the talent they need to keep their company ahead of the competition. This process of finding and obtaining good people is quite complex. This course will provide participants with extensive background and practice in completing the hiring process successfully. (CSU) HR 65.2 Fundamentals of Salary Administration (Formerly BMG 65.2) 1 unit/8 hours lecture for 2 weeks. CR/ NC only. Participant will learn the impact of salaries on recruiting and retention of employees. How to determine market rate and read salary surveys. Fundamentals of payroll administration including wage and hour laws,exempt vs. non-exempt employment status and how to calculate base pay, overtime pay, vacation and sick leave pay, and final pay will be presented. (CSU) HR 65.3 Human Resources Recordkeeping (Formerly BMG 65.3) 0.5 unit/8 hours lecture for 1 week. CR/NC only. Employers must have documentation that supports all Human Resource areas. The laws and courts have made recordkeeping both an asset and a liability to employers. Participants will learn the techniques for legal document storage and retention. (CSU) HR 65.4 Administrating Leaves of Absence (Formerly BMG 65.4) 0.5 unit/8 hours lecture for 1 week. CR/NC only. As human resource personnel we must comply with the numerous employee leaves created by Federal and State Agencies. In addition, most employers provide additional leaves. Participants will learn about how to coordinate and administer the mandated leaves as well as the additional leaves offered by the employer. (CSU) HR 65.5 Benefits Administration (Formerly BMG 65.5) 1 unit/8 hours lecture for 2 weeks. CR/ NC only. The administration of benefits covers a wide range of constantly changing areas. This course discusses in detail the most common benefits employers offer and the process and techniques necessary to ensure the benefits are properly and legally administered. Topics include medical, vision, life insurance, accidental death and dismemberment, workers compensation, unemployment, COBRA, stock options, 401K, 403B and retiree benefits. (CSU) HR 65.6 Fundamentals of Human Resources Law (Formerly BMG 65.6) 1 unit/8 hours lecture for 2 weeks. CR/ NC only. Human Resouce Laws change rapidly. Employer mistakes and the current legal system make application of employment law a large liability. Current Human Resource laws and their application will be discussed. Participants will discover the resources available to keep current in Human Resource laws. (CSU) HR 65.10 Human Resource Administration Cert. Overview and Exam (Formerly BMG 65.10) 0.5 unit/8 hours lecture for 1 week. CR/NC only. Prerequisite: Completion with a C or better or concurrent enrollment in BMG 52 and HR 60 and HR 65.1 and HR 65.2 and HR 65.3 and HR 65.4 and HR 65.5 and HR 65.6 and BAD 52 and BAD 53. This course allows the Human Resource Administration certificate candidates to review all the information provided in the certificate program and utilize the resources in a comprehensive exam. (CSU) HR 78 Special Topics in Human Resources 0.5-3 units/up to 3 hours lecture. CR/NC option. A series of courses designed to provide current and potential human resource administration training in special skills and current trends in human resources. (CSU) May be repeated with different topics. Real Estate RE 80A Real Estate Principles 3 units/3 hours lecture. CR/NC option. Recommended: Eligibility for English 100A or equivalent. Examination of the basic fundamentals of real estate law; industry terminology and general principles necessary for sitting for State exam. Required prior to obtaining a test date; applies toward States educational requirements for the brokers examination. (CSU) RE 80C Real Estate Practice 3 units/3 hours lecture. Grade only. Day to day operations in Real Estate roles and brokerage including listing, prospecting, advertising, financing, sales techniques, escrow and ethics. Applies towards States educational requirements for the brokers examination. (CSU) RE 80D Legal Aspects of Real Estate 3 units/3 hours lecture. Grade only. Recommended: Real Estate 80C. California real estate law, including rights incident to property ownership and management, agency, contracts and application to real estate transfer. Conveyancing, probate proceedings, trust deeds, foreclosure and recent legislation governing real estate transactions. Applies toward States educational requirements for the brokers examination. (CSU) RE 80E Real Estate Finance 3 units/3 hours lecture. Grade only. Recommended: Real Estate 80C, 80D. Analysis of real estate financing, including lending policies and problems in financing transactions in residential apartments, commercial and special purpose properties. Methods of financing properties emphasized. Applies toward States educational requirements for the brokers examination. (CSU)

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