Page 1 of Wellbeing 2008 by Schweiz Tourismus

dear guest look out for the q in the swiss tourism quality seal programme the leading tourism organisations and a total of 1,000 establishments are working towards a clearly defined level of service quality on behalf of the guest the category 1 quality seal underscores their determination to provide high-quality service the category 2 quality seal is awarded to establishments and organisations that have also been appraised by outside testers the category 3 quality seal is awarded to establishments that apply a comprehensive quality management system qms children are very welcome in our hotels here you can draw or do crafts at the table during lunch and order special tasty children s dishes the waiters look forward to spoiling you because even the youngest guest is king in our establishments you may romp around the large playrooms in the hotel rooms suitable for children and on the fantastic playgrounds there are even really cool hosts who have entertaining adventures planned for you in the kidshotels children can have a great time with their parents because the hotel staff is ready to serve their every need and has almost unlimited special ideas you can t see it or hear it but you can feel it ­ details swiss made ­ a flight is only as good as the sum of its parts like our personal service our undivided attention to your every need ­ or something as simple as a smile take for example our swiss taste of switzerland promotion where on selected flights we spoil our guests with the latest creations from switzerland s newest top chefs visit swiss.com to find out more about all the things we do to make each and every flight as comfortable as possible for our guests wellbeing myswitzerland.com relaxing wellness holidays in switzerland 2007/2008 switzerland welcomes you switzerland is co-hosting the next uefa european football championshiptm 7 to 29 june 2008 rate your hotel your opinion is important take 5 minutes of your time you rate others find www.myswitzerland.com/hotelrating hotel classification by hotelleriesuisse -hotel simple -hotel comfortable -hotel middle class -hotel middle class superior -hotel first class -hotel first class superior -hotel luxury -hotel luxury superior we care about you ombudsservice of the swiss hotel industry jupiterstrasse 9 ch-3015 bern tel +41 031 941 00 30 fax +41 031 941 00 36 ombudsstelle.hotellerie@bluewin.ch www.swisshotels.com perfectly connected frequent service quick connections and the best public transport system in the world swiss railways and the cities transport networks are the ideal way to travel before during and after the uefa european football championshiptm see page 17 all further information on the event can be found at swiss.com www.switzerland.com

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