Page 8 of Car Rental Procedures Guide by Visa Asia

how to add any late charges to a visa card 12 damage you may charge a cardholder for any damage to a vehicle provided that the damage has occurred during the time they were responsible for it and the following conditions are met · the cardholder consented in writing to pay such charges with their visa card this consent can be a part of your rental agreement you should make the cardholder aware that they are agreeing to pay these charges · the charge is submitted within 90 calendar days of the date of the transaction · the charge is submitted as a separate transaction with the words signature on file · you obtain an authorisation for the charges if the transaction amount is above your floor limit · a copy of the accident report is obtained from the responsible civil authority if an accident report is required by the local civil authority · an itemised repair bill from an organisation which can legally provide repair services in your country is provided in case of disputes you must provide · a copy of the rental agreement · a copy of the accident report from the responsible civil authority if an accident report is required by the local civil authority and · an itemised repair bill from an organisation which can legally provide repair services in your country other late charges where other legitimate additional charges such as fuel additional rental fees and insurance are identified after the cardholder has left then these should be submitted as a separate transaction including the words signature on file on the voucher since the rules relating to the acceptance and processing of visa cards may change from time to time you should contact your bank regularly regarding these rules.

[close]