Catalog: Western Nevada Community College Course Catalog | |
| and problem solving. BUS 112B: CUSTOMER SERVICE .5-3 credits. Prerequisite: ... effectively with internal and external customers. BUS 113B: WORKPLACE ATTITUDE ... telephone skills. BUS 118B: RESOLVING CUSTOMER COMPLAINTS .5-3 credits. Prerequisite: ... recognizing, resolving and preventing customer complaints in the workplace. Focuses ... techniques to interact with customers who have complaints. BUS 119B: WORK ... | |
| and classes. Explores Intuit's online services. What is the Quicken Financial Network? ... to write and print checks, and online services. Learn how to balance your checkbook, ... -name, Host-name, USENET, CLIENT/SERVER services, and accessing the WWW with search ... , selling products, and invoicing services. CA 154B: QUICKBOOKS II .5 credits. ... | |
| of instructor. MCSE IV Directory Services Administration. Prepares the student ... an electronic storefront, rity issues, customer service concerns and support options. ... | |
| aspects in the medical of ce. HIT 103B: CUSTOMER SERVICE SKILLS IN A HEALTH CARE SETTING ... : none. Develops and practices customer service skills as needed in a health ... | |
| retailers the marketing of goods and services. Students will develop a applying the ... including employee-employer relations. Customer-employee relations receive emphasis. Focuses on ... | |
| checklists, and developing effective service techniques. This course serves as a ... | |
